Check your spam or junk folder first. If the code is not there, or it has expired, go back to the apply page, tap Apply now and restart your application. Enter the same National ID and a new code is sent. You can correct your email address there too.

It is in the email we sent when you confirmed your code. Check your spam or junk folder too. If you cannot find it, contact the admissions office at [email protected] or on +263 2020 63141 or +263 2020 65311.

No. Each section is saved when you tap Save. Come back with your reference and National ID whenever you are ready, until applications close.

A photocopy of the original that has been stamped and signed as a true copy. Upload a scanned copy of the certified certificate, not the original.

Only PDF, JPEG and PNG files are accepted, up to the size shown on the page. Make the scan smaller or save it as a PDF and try again.

Your email address already has a Paynow account. Sign in with your Paynow password to carry on.

This is a problem on EcoCash's side, and the money is returned to your EcoCash account within 24 hours. You can send us a message to let us know: open your application, tap Report a problem at the top of the page and paste the whole EcoCash payment confirmation message you received. You can also send it to Paynow support on WhatsApp 071 990 0809 or [email protected].

No. Check everything on the declaration page before you pay.